AI Incident Response
Auto-triage production alerts in under 2 seconds with a signed audit trail. Route, enrich and act before a human even reads the page.
Sub-2s decision latency on every alert
Signed audit trail for every action
Deterministic replay of any incident
How it works
- 1
Ingest
Webhook source from your alerting or observability platform lands on topic alerts.in. Each event is timestamped on entry.
- 2
Schema firewall
Malformed payloads are rejected at the door. Required fields validated: severity, source, timestamp, service.
- 3
Parallel enrichment fan-out
In parallel: asset context (CMDB), recent deploy signal (CI), related alerts within a 5-minute dedup window, and threat intel for security alerts.
- 4
AI classifier
Classifies the incident as P1/P2/P3 and separates real signals from noise.
- 5
Decision validation layer
A multi-signal verdict combines a rules engine, the AI classifier, and on-call human ack via chat (60s window). Safe-default policy on degraded mode: page.
- 6
Act & audit
ACCEPTED → multi-action sink (paging, chat incident channel, ticket, status page update). REJECTED → auto-close with a dashboard widget. Every verdict is sealed in a tamper-evident audit trail.
Architecture
end-to-end flowHow this template handles an event, from webhook to sealed audit.
Audit trail
- Every verdict (ACCEPTED / REJECTED / ESCALATED) is a signed event, not a log line
- Replay any incident byte-for-byte against the state at decision time
- Stream the tamper-evident audit chain to your SIEM with long retention
Deploy this template
Pulse is a desktop app with an embedded server. No Docker, no CLI, no YAML — install once and ship templates from the UI.
- 1
Download Pulse Desktop
Native binaries for macOS, Windows and Linux. Installer is ~80 MB and bundles the runtime — nothing else to set up.
- 2
3-step setup wizard (~90s)
Pick a workspace, sign in, and let Pulse provision the local server. The wizard walks you through it on first launch.
- 3
Templates → Deploy
Open the Templates panel, select this template, wire your sources and click Deploy. The pipeline goes live locally in seconds.
Ready to deploy this template?
Let's talk about your use case. We'll help you wire your sources and ship this template to production.